VATERRA House Lagos
Frequently Asked Questions & Policies
Find practical information about bookings, your stay and hotel policies. Contact reservations if you need help with a specific booking.
Free cancellation is available up to 24 hours before arrival. A cancellation made within 24 hours of arrival, or a no-show, may incur the first-night charge. Any different condition shown with a selected rate will apply to that booking, subject to applicable law.
Promotional or non-refundable rates follow the conditions shown with the selected rate. Review the rate conditions before confirming your booking.
Children under six may stay free when sharing the existing bed. Guests aged six and above are treated as additional guests. Room occupancy limits still apply.
Payment may be accepted by card, bank transfer or cash. The available method and payment timing will be confirmed with your reservation.
Yes. VATERRA House Lagos master room rates are final guest-facing, tax-inclusive prices. Applicable statutory taxes are accounted for within the displayed rate rather than added on top.
Check-in is from 2:00 pm. Check-out is by 12:00 noon.
Yes. The approved VATERRA House Lagos CP room rates include breakfast.
Complimentary Wi-Fi is available for hotel guests.
Parking is available for hotel guests.
Early check-in and late check-out are subject to availability and may attract an additional charge.
The confirmed room amenities are air conditioning, guest Wi-Fi, a coffee maker and a minibar.
No. Guest rooms do not have a kitchen, refrigerator or microwave.
No. Pets are not allowed.
Guest rooms are non-smoking. Smoking is permitted only in designated outdoor areas.
No. VATERRA House Lagos does not currently offer these facilities.
No. VATERRA House Lagos does not currently provide an airport shuttle.
Yes. Contact reservations with your dates, preferred room category and booking requirements. Availability and any quotation will be confirmed in writing.
No. There are presently no meeting rooms or business-centre facilities.